Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or UK public holidays will be processed the next working day.

Estimated Delivery Times

  • 🇬🇧 United Kingdom: 6–12 business days
  • 🇺🇸 United States & 🇨🇦 Canada: 7–14 business days
  • 🇦🇺 Australia & 🇳🇿 New Zealand: 10–16 business days
  • 🇪🇺 Europe: 7–12 business days
  • Rest of World: 10–20 business days

Delivery times are estimates and may vary due to carrier delays or customs processing.

Shipping Costs Shipping rates are calculated at checkout based on your location and order weight.

Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number where available.

Customs & Duties FurFella ships from the United Kingdom. International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in your order total.